Service & Support

On-Line Store Ordering Problems?
We have a help desk for problems relating to Ordering On-Line. Call 0161 777 6611. We also will be happy to hear your suggestions and comments. You can email: webmaster@omega.com

Placing an order:
For orders not placed on-line, OMEGA has a Sales Department dedicated to taking customer orders courteously and efficiently. They also can handle Requests for Quotation (RFQ). If your order involves return or an exchange of material, please email sales@omega.co.uk.

Sales:
Tel: 0161 777 6611; E-mail: sales@omega.co.uk. Staffed hours: 8:30am to 5pm GMT

Customer Service:
Order related issues: changes to order, order status & expediting, shipping information, order problems & discrepancy, Cancellation request, invoice information, etc. Return of product for service (repair & calibration), exchange, or credit. Information requests, (manuals, material safety data sheets, spec sheets, and handbook requests). Please email ukcustomerservice@omega.com .

Contact Information Telephone and email:
Email: sales@omega.co.uk Phone: 0161 777 6611

Engineering/Technical Support:
OMEGA has Technical Engineering Support for both pre and post-sales product usage questions. They are available to help you with any in-depth application needs regarding OMEGA products you are considering purchasing. After purchase, they can also help you with questions regarding installation and use of our products. There are separate Engineering Applications Groups for all OMEGA Products. All Groups can be contacted by telephone or email:

Phone: 0161 777 6611
Staffed Hours: 8:30 am to 5:00 PM GMT

E-mail addresses for product technical support: sales@omega.co.uk

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